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I’m trying to onboard the HL100 with the Helium Wallet App using bluetooth and it doesn’t work

The HL100 cannot be onboarded with bluetooth and just the Helium Wallet App. You’ll need to use our Onboarding Web App at https://onboarding.smartharvest.ca/ alongside the Helium Wallet App.

Check out our quickstart guide for more details: https://smartharvest.ca/quick-start-guide-hl100/